Terms and Conditions

Deliveroo Credit Giveaway- Deliveroo UAE Floral Names campaign 2024 T&CS

By entering the campaign (as set out below), each entrant agrees to these rules and confirms they have read and understood the rules:

  1. Deliveroo: Deliveroo DMCC
  2. Offer: “200 AED in Deliveroo Credit” – 300 customers will get the chance to win 200 AED Deliveroo flower credit redeemable across Deliveroo flower stores that sell floral products –  subject to the terms below.

There will be a maximum of 300 customers selected on a first-come-first-served basis. Deliveroo reserves the right to vary this number. 

The Prize is non-transferable, non-refundable, and may not be suspended, extended or frozen. The Prize is only valid until September 30th, 2024.  

To have a chance to win the Prize, participants must upload their name and email that is registered on Deliveroo. 

A maximum of one code can be redeemed per customer.

The winner shall be selected based on whether their name aligns with the floral campaign, and after Deliveroo team’s review and consent. 

  1. Entry Period:The Offer opens for entry at 12:00 (Gulf Standard Time) on 8th July 2024 and closes at 11:59 (Gulf Standard Time) on 19th July 2024. 
  2. Announcement: Customers chosen will be announced between 22nd July – 24th July 2024. 
  3. Terms & Conditions: Entrants shall be bound by these terms and conditions of the Offer.
  4. Eligibility:  

To participate in the Offer, entrants must be above 18 years of age and be legal residents of the United Arab Emirates.

This offer can only be redeemed with Florists, and excludes “flowers” sold at any supermarkets or grocery partners.

Entrants must upload their name and email that is used on their Deliveroo account on the website deliveroofloralnames.com

Entrants may be required to provide proof of eligibility in such form as Deliveroo shall specify.

  1. Offer Redemption: To redeem the Offer, entrants must complete the following steps during the Entry Period:
  2. The entrant must log into their Deliveroo account on the Deliveroo App.
  3. The entrant must then enter the Deliveroo credit code into the voucher and credit tab on the Deliveroo App 
  4. 8. Geographical Restriction: This Offer is only available in the UAE.
  5. Offer Conditions:Offer is non-transferable, non-exchangeable and no cash alternative is available. However, if Deliveroo considers it appropriate, or if it becomes necessary for reasons beyond Deliveroo’s control, the Offer may be varied or swapped for a suitable alternative at the sole discretion of Deliveroo. 
  • The Offer is subject to Deliveroo Voucher and Account Credit Terms. The entrant should ensure they are aware of any applicable expiry dates.
  • The Offer may be withdrawn if maximum redemptions are reached before the Promotion end date. Codes may be increased or decreased at Deliveroo’s sole discretion.
  • This Offer code cannot be combined with other offers codes unless notified otherwise.
  1. Costs: Any cost associated with placing an order shall be solely on account of the entrant.
  2. Liability: Deliveroo will not be liable for: (i) any loss that is not caused by Deliveroo (or any person acting on Deliveroo’s behalf); (ii) any loss caused by any event or circumstance beyond Deliveroo’s reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (iv) any unavailability of products on Deliveroo’s website or app. However, nothing in these terms limits or excludes any person’s liability for death or personal injury caused by negligence, for fraud or for any matter for which it would be illegal to limit or exclude liability. In particular, consumers have legal rights in relation to products that are faulty or not as described and services which are not performed with reasonable care and skill and these legal rights are in addition to and are not affected in any way by anything contained in these Rules.
  3. Interference with the Offer: Any attempt to deliberately damage or undermine the content or legitimate operation of this Offer is prohibited and may be a violation of criminal and/or civil laws.
  4. Cancellation and Variation: Deliveroo reserves the right to vary, suspend or withdraw the Offer at any time at its discretion and will not be liable to pay any compensation to anyone in this regard.  
  • Deliveroo reserves the right to vary, suspend or cancel the Promotion and/or these Rules if it considers it necessary or appropriate to do so, including but not limited to if:
    • there is any actual or anticipated breach of applicable law;
    • fraud, abuse, and/or an error (either human or machine) affects or could affect the proper operation of this promotion or the awarding of prizes or offers, or;
    • variation, suspension or cancellation is necessary due to an event outside Deliveroo’s Reasonable control.

In the event of cancellation, the Credit may be placed back in the available credit pool.

  1. Disqualification: Without limiting the options available to Deliveroo, Deliveroo reserves the right at any time to disqualify entries or entrants (including the winners) that Deliveroo regards as being in breach of these Rules, any applicable laws, any terms and conditions referred to in these Rules or the spirit of the Offer.
  2. Severance and Waiver: If any part of these rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Deliveroo’s failure to enforce any term of these rules will not constitute a waiver of that provision.
  3. Law and Jurisdiction: The Offer and these Rules are governed by the laws of the Dubai International Financial Centre, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre. 
  4. Personal Data:

It will be necessary for Deliveroo to use entrants’ personal data to perform its obligations to entrants in relation to the administration of the Offer, and it is in Deliveroo’s legitimate interest to use entrants’ personal data in the ways described in these Rules in order to ensure the proper administration of the Offer. 

By accepting this Offer and the T&Cs thereof you therefore:

  • acknowledge and give consent for your personal data to be processed, in particular for the purposes of administering this Promotion; 
  • consent to receiving promotional messages from Deliveroo; and
  • consent to Deliveroo sharing your personal data with certain third-party vendors in order to facilitate the administration of the Offer.

18. Contact: Enquiries about this campaign can be sent to press@deliveroo.ae

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